African Reservations

BOOKING PROCEDURES

All bookings for African Reservations are handled by the Central Reservations Office. Bookings may be made by phone, fax, e-mail or online using the booking enquiry form. In response to reservation requests an informal quotation will be returned by e-mail, detailing facilities, services and or products booked. Reservations are only confirmed on receipt of the required payment. Once payment has been received and affirmed, clients will be issued with confirmation vouchers signalling full payment. Most rates are listed in South African Rand (ZAR), except where the use of foreign currencies have been used due to extreme currency exchange fluctuations between the local currency and major currencies. Rates are subject to confirmation at the time of booking.

TERMS OF PAYMENT

Full payment required on confirmation of booking, unless otherwise negotiated.

METHODS OF PAYMENT

Bank transfer (EFT) or direct deposit. Payment by Credit Card (MasterCard, VISA and Dinersclub).

CANCELLATIONS 

Any applications for refunds / cancellations / modifications are required in writing and will be penalised as follows:

31 - 45 days before arrival 50% of total booking value
16 - 30 days before arrival 75% of total booking value
0 - 15 days before arrival 100% of total booking value
100 % of total booking value for non-arrival or no show

All refunds and modifications are subject to a minimum 20% of the total booking amount handling fee or as negotiated. Penalties might be less then actually indicated or totally absolved with only African Reservations maintaining the right to lessen actual percentage of penalty or absolve it totally where and as it deems fair.

BANK DETAILS

African Reservations banks with Nedbank in South Africa. For bank account details please request from the Central Reservations Office at accounts@africanreservations.com

GENERAL

All the above information may change at any time without prior notice to users of this website.