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Booking & Payment Information

TERMS OF PAYMENT

Please note that the full requested payment is due on receipt of the booking invoice to secure room availability if booked within 6 weeks of arrival date. A 50% booking deposit payment is due on bookings made prior to 6 weeks of arrival date with the remainder settlement amount payable 6 weeks before arrival date. Full payment is due on receipt of invoice where indicated accordingly. Please note that when doing an international funds transfer all bank charges are for your account and cannot be deducted from the booking amount. Kindly advise your bank accordingly.

METHODS OF PAYMENT

Payment can be made by electronic bank transfer (EFT), international funds transfer, direct bank deposit, Exchange4Free or online-payment with credit card (MasterCard & VISA).

CANCELLATIONS

Any applications for refunds / cancellations / modifications are required in writing and will be penalised as follows:

60 - 45 days before arrival 25% of total booking value
44 - 30 days before arrival 40% of total booking value
29 - 14 days before arrival 70% of total booking value
13 - 0 days before arrival 100% of total booking value
100 % of total booking value for non-arrival or no show

All refunds and cancellations are subject to a minimum 20% of the total booking amount handling fee. Penalties might be less or more then actually indicated or totally absolved with only African Reservations maintaining the right to lessen actual percentage of penalty or absolve it totally where and as it deems fair.

GENERAL

All the above information may change at any time without prior notice to users of this website.

Please contact us should you have any queries or questions.
Telephone: 

+264 61 401370

Fax: 

+264 61 401371

Reservations: