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Booking & Payment Information

TERMS OF PAYMENT

Note that the full requested payment is due on receipt of the booking invoice and before arrival date to secure room availability if booked within 12 weeks of arrival date. A 50% booking deposit payment is due on bookings made prior to 12 weeks of arrival date with the remainder settlement amount payable 12 weeks before arrival date. Payment can be made by electronic bank transfer (EFT), direct bank deposit or secure online credit card payment (MasterCard & VISA). For your information, the confirmed rate is valid for the reservation details as stated per invoice. A change in any of the details may result in a different rate. Please note that when doing an international funds transfer all bank charges are for your account and cannot be deducted from the booking amount. Kindly advise your bank accordingly.

METHODS OF PAYMENT

Payments may be made by electronic bank transfer (EFT), international funds transfer (IFT), direct bank deposit, Exchange4Free or online-payment with credit card (MasterCard & VISA) via a secure web link.

CANCELLATIONS

Any applications for refunds / cancellations / modifications are required in writing and will be penalised as follows:

60 - 45 days before arrival 25% of total booking value
44 - 30 days before arrival 40% of total booking value
29 - 14 days before arrival 70% of total booking value
13 - 0 days before arrival 100% of total booking value
100 % of total booking value for non-arrival or no show

All refunds and cancellations are subject to a minimum 25% of the total booking amount handling fee. Penalties might be less or more then actually indicated or totally absolved with only African Reservations maintaining the right to lessen actual percentage of penalty or absolve it totally where and as it deems fair.

GENERAL

All the above information may change at any time without prior notice to users of this website.

Please contact us should you have any queries or questions.
Telephone: 

+264 61 401370

Reservations: