Back up can be provided through third parties only. The Renter is liable for all costs resulting from damages, tow-ins, breakdowns, transfers, and repairs (repair cost in case of a mechanical breakdown will be covered).
Off-road driving: on complete own responsibility. The Renter is liable for all costs resulting from damages, tow-ins, breakdowns, transfers, and repairs (repair cost in case of a mechanical breakdown will be covered).
Rental vehicles are permitted to cross borders in southern Africa. Any cross border rental must be arranged prior to departure. No vehicle may be taken outside any country without prior approval and a cross-border permit.
All vehicles are hired subject to our standard Rental Agreement (RA). The minimum rental period is 6 days. Daily rates are calculated on a 24 hour basis from time of pick-up to time of drop-off. Extensions of the rental period must be arranged no later than 2 days (48 hours) prior to the agreed date of termination and is depending on availability of the vehicle. Valid drivers licenses are: An international drivers license, a European Community drivers license, any national drivers license in English. National drivers licenses in any other language than English must be accompanied by an officially certified translation in English.
It is important to be aware and understand that there are significant differences compared to Western countries regarding car insurances and responsibility in case of damages. For example, in most of the Southern African countries such as Namibia and Botswana, it is not obliged to have any car insurance. In practice this means, that the majority of the cars do not have any insurance at all and that the owners and/or car users are personally responsible for any damages and compensation in case of an accident or damages.
In the event of an insurance claim arising, the renter will be held liable for the chosen level of the excess, security for which must be provided by the renter by means of credit card only. Insurances and waivers exclude damages to personal property. The excess amount of the vehicle can be reduced (reduced excess) against payment of a daily fee.
Visa or MasterCard only. Unfortunately we do not accept American Express or Diners Club. Please note that the provided credit card should be valid for at least 120 days from day of rental start.
You should have sufficient funds on your credit card to have the chosen level of Insurance Excess blocked (authorization only) on your credit card. No vehicle will be released without a successful authorization of the chosen excess amount.
Please note that the full requested payment is due on receipt of the booking invoice to secure vehicle availability if booked within 6 weeks of arrival date. A 50% booking deposit payment is due on bookings made prior to 6 weeks of arrival date with the remainder settlement amount payable 6 weeks before arrival date. Payment can be made by electronic bank transfer (EFT), credit card (MasterCard / VISA only) or direct bank deposit. For your information, the confirmed rate is valid for the reservation details as stated per invoice. A change in any of the details may result in a different rate. Bank charges are not included in the rates and are for your account.
60 - 45 days before arrival 25% of total booking value
44 - 30 days before arrival 40% of total booking value
29 - 14 days before arrival 70% of total booking value
13 - 0 days before arrival 100% of total booking value
100% of total booking value for non-arrival or no show
All cancellations are subject to a minimum 25% of the total booking amount handling fee.
All rates depicted on the website are subject to currency fluctuations and should be used as an approximate rate. Final and actual rates will only be confirmed once a quotation has been send. Daily rates are calculated on a 24 hour basis from time of pick-up to time of drop-off. Rentals are subject to the standard rental conditions as per selected rental company. We reserve the right to substitute the booked vehicle with a similar one. The minimum rental period is 6 days. Personal injury is not covered by vehicle insurance, personal travel insurance is strongly recommended. Only driving licenses in the English language or international driving licenses are accepted. T&C's apply. All information is subject to change without notice.