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Terms & Conditions

The viewing and use of the www.africanreservations.com website and the services provided is subject to the following terms and conditions:

1. COPYRIGHT

Copyright 2013 © AfricanReservations.com. In terms of the Copyright Act 98 of 1978, the content of this website is the sole and exclusive property of AfricanReservations.com and may not be reproduced, distributed, or altered, whatsoever, or made accessible to third parties. Users may download, view and print content from this site for private and non-commercial purposes only. All moral rights of AfricanReservations.com and its employees and agents are reserved. No part of this site may be reproduced or transmitted in any form or by any means electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission being granted in writing by the managing director of AfricanReservations.com.

2. INTELLECTUAL PROPERTY RIGHTS

All the content, trademarks and data on this website, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs, concepts and agreements, are the property of AfricanReservations.com and as such are protected from infringement by local and international legislation and treaties.

3. FRAMING

No person, business or website may frame this site or any of the pages on this site in any way whatsoever.

4. SPIDERS AND CRAWLERS

No person, business or website may use any technology to search and gain any information from this site without the prior written permission of AfricanReservations.com.

5. HYPERLINKS

No person, business or website may link to any page on this site without the prior written permission of AfricanReservations.com. Hyperlinks provided on this site to non-www.africanreservations.com sites, are provided as is, and AfricanReservations.com does not necessarily agree with, edit or sponsor the content on such web pages.

6. ELECTRONIC COMMUNICATIONS

When a user visits africanreservations.com or sends e-mails to africanreservations.com, that user consents to receiving communications from AfricanReservations.com electronically and agrees that all agreements, notices, disclosures and other communications sent by AfricanReservations.com satisfies any legal requirements, including but not limited, to the requirement that such communications should be "in writing".

7. DISCLAIMER

With the exception to sections 43(5) and 43(6) of the Electronic Communications and Transactions Act 25 of 2002, neither AfricanReservations.com nor any of its agents or representatives shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, reliance on, or the inability to access, use or rely on either the service content, content of the website or the website itself or any functionality thereof, or of any linked website, even if AfricanReservations.com is expressly advised thereof. AfricanReservations.com makes no representations or warranties, implied or otherwise, that the content and technology available from this website are free from errors or omissions or that the service will be 100% uninterrupted and error free. AfricanReservations.com supplies this website and the information contained therein as is, and the information is subject to change at any time without notice to you. AfricanReservations.com does not warrant that the results obtained from your use of the services will meet your expectations. No warranty of any kind, whether oral or written, can modify the terms of the disclaimer set forth in this document.

8. PAYMENT

Note that the full requested payment is due on receipt of the booking invoice to secure room availability if booked within 8 weeks of arrival date. A 50% booking deposit payment is due on bookings made prior to 8 weeks of arrival date with the remainder settlement amount payable 8 weeks before arrival date. Full payment is due on receipt of invoice when booking certain establishments. Payment can be made by electronic bank transfer (EFT), international funds transfer, direct bank deposit, Exchange4Free or online-payment with credit card (MasterCard & VISA).

If you opt to pay by credit card you will be required to fill in and sign a Credit Card Authorization Form giving details of your credit card. Banking institutions require this information in a bid to prevent fraudulent transactions. In addition to providing us with a completed Credit Card Authorization Form we will require copies of your passport and the front and back of your credit card to be faxed through to us.

It is important to note that due to foreign exchange regulations we will have to convert invoiced foreign currency amounts into Namibian Dollar or South African Rand at the day’s bank selling rate of exchange. Non-payment by the stipulated date will result in an automatic cancellation of the booking.

9. GENERAL CANCELLATION POLICY

Cancellations are only valid if received in writing and are calculated from the date of receipt of notice of cancellation.

60 - 45 days before arrival 25% of total booking value
44 - 30 days before arrival 40% of total booking value
29 - 14 days before arrival 70% of total booking value
13 - 0 days before arrival 100% of total booking value
100 % of total booking value for non-arrival or no show

All refunds and cancellations are subject to a minimum 20% of the total booking amount handling fee. AfricanReservations.com contracts the services of third parties and is therefore bound by the individual service providers booking conditions and cancellation policies. As cancellation policies of the various product and service suppliers vary in regard to cancellation fees and the above serves as an estimate, the onus rest's on the customer to request and inform themselves as to the corresponding cancellation policies. The cancellation policy may change at any time without notice to you.

10. RATES

All rates are subject to availability, supplier increases, seasonality, currency fluctuations and website updates. Rates that are depicted on the website, blogs or related websites will only be approved as correct once a booking enquiry has been answered and confirmed. Note that this also applies to all Special Offers. The following abbreviations are used for foreign currencies: ZAR - South African Rand (R), BWP - Botswana Pula (P), NAD - Namiba Dollar (N$), USD - United States Dollar ($) and EUR - European Euro (€).

11. BOOKING MODIFICATIONS

Should you amend your booking after it has been confirmed and paid either in the form of a date change, itinerary amendment or any other change whatsoever, we reserve the right to charge a per booking amendment fee of R150.00.

12. CHILDREN'S POLICY

Children's rates are available on request and vary according to the selected accommodation establishment’s children's policy.

13. RENOVATIONS

Please be aware that all accommodation establishments do undergo renovations from time to time. Establishments do their best to give advance warning of renovation work and take all possible steps to limit disruption to their guests. If we receive advance notification of renovation work you will be advised accordingly. AfricanReservations.com will not entertain complaints or requests for refunds if a hotel is carrying out renovations whilst a guest is resident.

14. INSURANCE

It is a condition of booking and the sole responsibility of travellers to ensure they carry adequate comprehensive travel and medical insurance to cover themselves, as well as any dependents/travelling companions for the duration of their trip.

This insurance should include cover in respect of, but not limited to, the following eventualities: cancellations or curtailments of bookings, emergency medical evacuation expenses, medical expenses, repatriation expenses, damage/theft/loss of personal baggage, money and goods. Travellers will be charged directly by the relevant service providers for any emergency services they may require, and may find themselves unable to access such services should they not be carrying the relevant insurance cover.

If you opt to make use of travel insurance as offered by credit card companies please check their inclusions and exclusions very carefully to ensure that you and all members of your party are adequately covered for all eventualities as indicated above.

AfricanReservations.com including their representatives, employees and agents will not be liable for lack of travel insurance taken out by the client in terms of national law or international law, or in the case of the client not taking out travel insurance in the case of no legal requirements demanding travel insurance.

15. TRAVEL ARRANGEMENTS

Travellers are responsible for their own travel, transfer and flight arrangements to and from all accommodation establishments.

16. TRAVEL DOCUMENTS

It is your responsibility to ensure that you and all those travelling with you have a valid passport and any necessary visas to gain entry to the countries you are visiting. We will not accept any responsibility or liability should you, or any member of your party, travel without the correct travel documents.

Passport and visa regulations may change without notice to you by the relevant countries to be visited. We recommend that you check passport/visa requirements with the Embassy or Consulate of the countries you are going to visit. As a guideline, passports should be valid for six months after your intended departure from your last destination and contain a minimum of three blank visa pages for affixing visas and arrival stamps.

17. VACCINATIONS AND INOCULATIONS

It is your responsibility to ensure that all the required vaccinations and inoculations for the countries being visited have been obtained. We recommend that you consult your doctor or vaccination centre for advice and up to date information regarding medical requirements.

18. GOOGLE MAP

Google Maps depicted on the website's accommodation pages are an approximate indication of location of the establishments. For accurate longitude and latitude the accommodation establishment in question should be contacted directly.

19. PRIVACY

Should this website collect private information from users, such information shall not be disclosed to any third party unless agreed upon between the user and AfricanReservations.com or through due legal process. Users agree that AfricanReservations.com may, from time to time communicate with users.

20. SECURITY

Any person that delivers or attempts to deliver any damaging code to this website or attempts to gain unauthorised access to any page on this web site shall be prosecuted and civil damages shall be claimed in the event that AfricanReservations.com suffers any damage or loss.

21. TERM AND TERMINATION

This agreement shall commence when the user registers on the Africanreservations.com website and continues indefinitely until terminated by AfricanReservations.com. AfricanReservations.com may, in its sole discretion, change this agreement or any part thereof at any time without notice.

22. LEGAL DEFINITIONS

Us/our/we refers to AfricanReservations.com. Client/customer/user/your/you/traveller/travellers means individuals, groups, companies or other legal persons using the services offered by AfricanReservations.com. The singular shall include the plural and vice versa.

23. DISPUTES

In the event of any dispute of any nature whatsoever, arising between the parties on any matter provided for in or arising out of this agreement, such dispute shall be resolved through a mediation and arbitration process agreed to by the parties concerned.

Please contact us should you have any queries or questions.
Telephone: 

+264 61 401370

Fax: 

+264 61 401371

Reservations: